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Frequently asked questions
General
Usually, a full clean inside and out takes around 30 minutes.
If it’s a busy day, it might take up to 45 minutes.
We often have a high number of walk-ins, so booked time slots can shift slightly — but we’ll always get your car done as soon as possible, without cutting corners.
Our Deluxe Wash is our most popular service because it delivers the perfect clean inside and out. Here’s what you get:
Exterior:
• Full hand wash
• Wheel & tyre clean
• Tyre shine
• Bug and tar removal
• Front grill & mirrors cleaned
• Door jambs wiped
• Windows cleaned outside
Interior:
• Full vacuum (including boot)
• Seats, carpets and mats vacuumed
• Sides of seats cleaned (most places miss this)
• Dashboard, console & trims cleaned
• Interior plastics and surfaces wiped & refreshed
• Windows cleaned inside
• Floor mats lifted to vacuum underneath
• Complimentary steam clean on the driver’s mat if it’s extra dirty
Finish:
• Quick fragrance spray
Our Palms Detail is a step above the Deluxe Wash — perfect for customers who want a deeper clean and a longer-lasting shine. It includes everything in the Deluxe Wash plus a full hand polish using high-quality products to restore gloss, remove light marks, and brighten the paint.
What’s included:
Exterior:
• Full hand wash
• Wheel & tyre clean + tyre shine
• plastic trims shined
• Bug and tar removal
• Door jambs cleaned
• Hand polish using premium products
• Exterior plastics revived
• Windows cleaned inside & out
interior:
• Full vacuum (including under seats & boot)
• Seats, carpets and mats vacuumed
• Sides of seats cleaned properly
• Dashboard, trims and console cleaned
• Interior surfaces refreshed
• Windows cleaned inside
• Complimentary steam clean on the driver’s mat if needed
Why customers choose it:
• Paint looks glossier and smoother
• Removes light marks and dullness
• Car feels “fresh detailed” instead of just cleaned
• Perfect for photos, special occasions, or keeping your car looking new
We accept cash, EFTPOS, Visa, Mastercard, American Express, Apple Pay, and Google Pay — both in person and online.
We keep it easy, so pay however works best for you.
All prices listed on our website are starting prices.
If your car needs extra love — like heavy pet hair, mud, or a very messy interior — we may add $5–$10 depending on the condition.
If you’ve already paid online, don’t stress — we’ll only mention an extra charge if it’s really necessary, and you’ll always know before we do anything.
Let’s just say… if your back seat looks like a camping trip happened there, we might need a bit more time 😄
Yes, absolutely.
You can drop your car off anytime during the day. We’re open until 4 PM, and the kebab shop next door is open until 8 PM, so you’re welcome to pick your car up anytime before then.
Yes! We’ve got a chill waiting area and complimentary Wi-Fi so you can relax or catch up on your phone while we get your car sparkling.
You don’t have to pay online — that’s just for convenience.
If you prefer, feel free to message us directly to book a time. You can then simply pay in person when you arrive.
Both options work!
You can walk in anytime, or book online to secure a spot.
Just note — because we’re popular and get lots of walk-ins, times may vary slightly during busy hours.
Yes, we do offer cut and polish services. Because this service takes extra time and attention, we ask that you book with us first so we can organise a proper time slot for your vehicle.
Just message or call us to arrange a booking, and we’ll guide you through the process.
Yes, you can. If you need to leave your car with us for the full day — or even overnight — just let us know in advance. We are very flexible and happy to work around your schedule.
We’ll keep your car safely on-site and have it ready for you at the agreed time the next day.
Yes — for 2 or more cars cleaned at the same time, we can offer a discounted price.
Message us to discuss.
We can remove light to medium scratches using cut and polish, but deep scratches may require a panel shop.
Send us a photo first or meet us and we will give you honest advice.
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